CCTV Feedback Survey

As a company we strive to provide our clients with a service that is first class. To that aim we greatly appreciate our client’s comments, and suggestions as to how we may improve our service. We therefore would be grateful if you could take a few moments to complete the following.

CCTV Feedback Survey *
CCTV Feedback Survey
1. Do you feel our system is reliable (Breakdowns / Malfunctions)?
2. Do you feel we as a company responded to any system fails in a timely and efficient way?
3. Do you feel that reports sent to you have been delivered in a timely and professional manner?
4. Do you feel that as a company we responded to verified intruders within time limits and provided detailed reports?
5. Do you feel that the overall system is well suited and provides adequate security?
6. Do you feel the standard of communication between yourself and Fraoch is of a high standard?
7. Do you feel that the frequency of contact with 8. Fraoch company management is sufficient?
8. Do you feel the support given by Fraoch Scotland is of a high standard?
9. Do you fell you have been offered and been provided with the correct service package to suit your needs?
10. Our mission is “To establish Fraoch (Scotland) Ltd as the leading provider of security services in our chosen market sectors. We will achieve this by delivering innovative and quality solutions to our clients through committed staff and effective supplier relationships”- Please score us on how you measure us against our mission statement.
Name *